Friday, September 12, 2008

Workplace monitoring: Risk and Reward

Workplace monitoring is a very debatable topic which is heavily discussed on a regular basis. With the looming recession workplace monitoring can be seen as more important than ever with industrial spies trying to gain a competitive advantage.

Technology is being more heavily used within organisations systems to try and combat any improper conduct and activities carried out by employees during such a critical financial time for businesses.

A recent example of where this technology has been in place and has worked is within Marks & Spencer’s where they were able to uncover the activities of the Whistleblower by reading his emails to the Times Newspaper. As managers become more paranoid about losing their competitive advantage or their company assets being exploited they will further use technology to try and combat this.

However, when you put the coin on the other side there is a great debate as to whether this monitoring of employees is actually intruding an individuals civil liberties. Is it fair that employees are constantly being watched? Shouldn’t staff be trusted? Don’t individuals have a right to some privacy? It is a great debate that has many different points of view. Let us know your views about the increased use of monitoring in the workplace.

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