It has been claimed that senior managers are the worst offenders when it comes to contacting their IT department for personal technology problems and requests.
Half of IT managers spend at least 10% of their time in the office dealing with technology problems for senior members of staff. Therefore questioning the need for more IT training to senior staff.
A quarter of IT managers also said that instant messaging technology was becoming more popular in the workplace and was becoming an issue for IT departments. Staff are using it more and more for personal use and are seen to be spreading office gossip and in some cases impersonating other colleagues.
It is believed that businesses are targeting the use of Facebook by employees but are ignoring bigger problems which are caused by instant messaging. The story will go on and IT departments will live in hope that one day instant messaging will be banned within the office environment.
Half of IT managers spend at least 10% of their time in the office dealing with technology problems for senior members of staff. Therefore questioning the need for more IT training to senior staff.
A quarter of IT managers also said that instant messaging technology was becoming more popular in the workplace and was becoming an issue for IT departments. Staff are using it more and more for personal use and are seen to be spreading office gossip and in some cases impersonating other colleagues.
It is believed that businesses are targeting the use of Facebook by employees but are ignoring bigger problems which are caused by instant messaging. The story will go on and IT departments will live in hope that one day instant messaging will be banned within the office environment.
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